How Your Account Data Moves
We collect the details needed to open and maintain your account, including contact information, phone verification status, login records and payment references. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive transaction status and reference details needed to match activity
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to your account; we do not ask for your wallet password. We use these records to provide account access, confirm cashier actions, answer support requests and detect unusual login activity. We may retain records for the period needed for these purposes or where local law permits.
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Access depends on local law, and you can ask us what data is held about you through the contact paths below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.